When you pay a deposit, we will state on the booking confirmation the balance owed and the due date for the remainder of the payment. Outside this time limit arbitration under the scheme may still be available if we agree, although the ABTA Code of Conduct (referred to above) does not require such agreement. We will make any non-refundable bookings clear when you book those arrangements. Re: Cancellation policy for Beaches? Sit back and relax while we do the work. Minimum cancellation charges are as follows: If notice is received 30 to 15 days prior to Arrival, 50% of the purchase price, including any applicable airline fees. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. How to Cancel an eBay Order Quickly and Easily, How to Cancel Your Redbubble Order Instantly, The Easy Way to Cancel a Bed Bath and Beyond Order, How to Cancel Your Urban Outfitters Order Instantly, How to Cancel a StockX Order and Get Your Money Back, Best Way to Cancel Hotels.com Reservation, How to Cancel a Shutterfly Order Stress-Free, How to Cancel a Wayfair Order Hassle-Free, How to Cancel a Walgreens Order Effortlessly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, ironclad cancellation policy tilted in its favor, accolades from the American Bar Association, 100% cash refund if you cancel 31+ days before the day D-day, 50% cash refund + 50% in travel certificates if you can 15 to 30 days before the D-day, 100% in travel certificates if you cancel 14 days or less before the D-day, Travelers who meet all eligibility criteria. You shall also be entitled to receive appropriate compensation from us for any damage you sustain as a result of a Failure except where the Failure is: In relation to accommodation only bookings, if we fail to exercise our duties to you with reasonable skill and care, you will be entitled to appropriate compensation for loss and damage you suffer as a result of that failure. If your actions or those of a member of your party cause damage to the accommodation in which youre staying, or cause delay or diversion to any flight or other means of transportation, you agree to hold harmless and fully indemnify (i.e. Secure Flight is intended to address the security and efficiency of airline watch list checking. You can reach Sandals customer support by dialing 1-888-726-3257 seven days a week from 7 AM to 11 PM EST. The deposit amount will be 175 per person. In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. All other details, such as seat bookings, are your responsibility to organise with the airline. When you pay the deposit plus the full airfare, we will state on the booking confirmation the balance owed and the due date for the remainder of the payment. This includes any disappointment, distress, inconvenience or effect on any other arrangements. This is the version of our website addressed to speakers of English in the United States. It is important to note that FCDO guidance against all but essential travel to a destination, whether due to COVID-19 of other matters, will not automatically trigger a right to cancel and receive a full refund. You can also call Sandals customer service hotline at 1-888-SANDALS and speak with someone immediately. Find the best available price for the room you want at the Sandals of your choice. Naturally, their customer service representatives follow a playbook that determines the response your get. Information presented here is subject to change and is not guaranteed to be free from errors. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. We recommend that you contact us with any queries you may have as a result of such guidance. There are two ways to contact Sandals customer service via email. Air transportation is by scheduled service of IATA (International Air Transport Association) member airlines and certain charter carriers. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. (a) accept and pay for the price increase; (b) reject the price increase and terminate your holiday with a full refund; or. a change in accommodation to that of a lower category or in a different area from the initial accommodation booked; or, a change in the time of your departure or return flight by more than 12 hours; or. If all else fails, contact Sandals directly as you made your original reservation wtih them. The Community list is available for inspection at https://ec.europa.eu/transport/sites/default/files/air-safety-list_en.pdf This list also forms the basis of the UKs Air Safety List. Specific instructions relating to departure and travel arrangements will be sent with your air or other travel tickets approximately 2 weeks before departure. Ordinarily, we will offer to pay compensation using the scale shown in section 7 below (where the compensation will vary depending on how long before your departure we notified you of cancellation of your holiday). First and foremost, a travel agent can provide expert advice on everything from the best time to go to the best Sandals resorts for your needs. 3 WEBSITE/BROCHURE ACCURACY & SPECIAL OFFERS: We publish the information in our brochures and on our website in advance. All accommodation is based on Run of House or the category stated which may be located in any part of the hotel. You must provide us with the identification documents and payment details we need to complete these checks. Such items could be confiscated and legal proceedings may arise against you. Cancellation charges depend on when Unique Travel receives notice of the cancellation. Earn points, be recognized, get a free week and repeat! Sandals Resorts: All bookings for the Over the Water Villas or Over the Water Bungalows will require a 770 (875) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. Here is a list of all the locations, phone numbers, fax numbers, and mailing addresses of all the Sandals resort locations. If you decide to take an alternative holiday, we will inform you of its impact on the price of your booking. Residents of the US and its territories only. Change or cancel your flight with no change fee when you book a flight on Southwest Airlines. Another option is to open a live chat via the Sandals website. more. 17 resorts on the Caribbean's best beaches. adjoining rooms or low floor, we shall pass these on to the relevant supplier but we cannot guarantee that it will be met and we shall have no liability to you if it is not. In the bill of the guests' reservation, click the gear icon and choose Cancel Bill. If multiple parties are travelling on one reservation and the payment is being split between those parties the name and billing address for each card holder is required. Even in circumstances where we are not liable to pay any compensation to you we will, where appropriate and subject to our discretion, provide you with prompt and reasonable assistance. We will let you know about any important changes to holidays shown on our Website when you book. Upon joining members will receive 5,000 enrolment points after completing their first stay at a qualifying hotel. You will need to give us reasonable notice of a name change so that we can make the necessary arrangements, but 7 days before departure shall be considered to be reasonable. To access the United States privacy policy please visithttps://www.sandals.com/privacy-policy/or to access the Canadian privacy policy please visithttps://www.sandals.com/canada-privacy-policy/. You agree that, prior to booking your holiday with us, we have confirmed to you general information about: Passport and visa requirements for your holiday (including information about the length of time it is likely to take to obtain the appropriate passports and visas); and health formalities required for the journey and the stay. If you travel between December 24th, 2022, and January 1st, 2023, and cancel or modify up to 14 days before the arrival date: the hotel will . ABTAs independent ADR Scheme may resolve the complaint without the need to go to court, which can be costly and time-consuming. In that case, they might refer to the cancellation deadlines and act accordingly. add nights, adding rooms, additional persons), there is no charge. The ESTA can be applied for online at https://esta.cbp.dhs.gov. Alternatively, you can email [emailprotected]. Please be aware that charter flights and some promotional fares and published fares of schedule airlines, require full payment at the time of booking and are non-refundable, this may increase the deposit required to confirm your booking. If we do not hear from you within this timeframe, we shall send a reminder to you, following which we shall be entitled to terminate the holiday and provide you with a refund. But still no refund. For the purposes of these Terms, personal information includes, but is not limited to: any telephone numbers, fax numbers, e-mail addresses, addresses, signatures, ID or passport copies, credit card details, personal preferences, disabilities, or any special dietary or religious requirements or any other personal information related to you or your group that may be relevant for your booking. POINTS. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme, or your credit card issuer where applicable. If we are unable to ensure your return to your place of departure as agreed in your booking confirmation because of Unavoidable and Extraordinary Circumstances, we shall bear the cost of necessary accommodation, if possible of equivalent category, for a period not exceeding three nights per passenger. All bookings for Kurason island Poolside Butler Bungalow with Patio Tranquility Soaking Tub at Sandals Royal Curacao will require a 875 (1,000) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. This list also forms the basis of the UKs Air Safety List.. We are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry all required documentation. Contents of this website only apply to Sandals or Beaches properties located in Jamaica, Saint Lucia, Antigua, Bahamas, Turks & Caicos, Grenada or Barbados. Still, a phone call doesn't leave a paper trail to help you make your case if you need to go to trial. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Their services will save you time and money and it wont cost you a dime! Only one name change permitted. If you do not receive your travel documents within 10 days of travel, please call our Customer Support Team on 08000 22 30 30. Criminal proceedings may also be instigated. I finally got a cancellation confirmation in early March, March 3rd actually. If you already have a booking we will advise you of any significant changes as soon as we can. Are Adventures by Disney Escapes Worth It? AND FURTHER THAT THE COURTS OF THE COUNTRY IN WHICH THE RESORT IS PHYSICALLY LOCATED SHALL BE THE EXCLUSIVE VENUE/FORUM FOR ANY PROCEEDINGS, CLAIMS OR LITIGATION WHATSOEVER. Such information shall be treated in compliance with UK legislation, including European legislation applicable in the UK, as well as any other such legislation that substitutes, complements or elaborates the privacy and data protection legislation, and will be used to process bookings and payments made at your request. Where you are travelling with any sports equipment, your holiday price may increase due to costs relating to additional transfer requirements for such equipment. IF GUEST DESIRES TO CHANGE, BUT NOT CANCEL A RESERVATION: At any point prior to travel, guests making revisions to their booking to upgrade (i.e. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Insurance premiums are NON-REFUNDABLE. To do so, go to the Sandals website and look for the live chat option in the lower right corner of your screen. Please bear in mind that for certain changes in the travel components, the supplier treats them as a cancellation and charge accordingly (up to 100% of the cost of the original accommodation) for that part of the arrangement.Where applicable, these charges will be passed on to you. You are advised to check this information before you decide on where to holiday and before you go by accessing the latest Travel Advice on https://www.gov.uk/foreign-travel-advice. Once logged in, in the upper right-hand corner, click on the Profile Icon, then select My Dining History from the drop-down menu. Representatives are available seven days a week from 7 AM 11 PM EST. See full disclosures for details. You can also email Sandals directly at [emailprotected]. The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is +44 207 581 9895. They're valid for 12 months from your original date of arrival. Many cities and hotels change and develop constantly. Any change in the identity of the carrier(s), flight timings and/or aircraft type will not entitle you to cancel or change to other arrangements without paying our normal charges. Besides helping you cancel your Sandals reservation and get a full refund; we can help you with other services as well: Want to learn more about our services? However, sometimes you just want to contact the Sandals resort directly. you should cooperate fully with us if we or our insurers want to enforce any rights transferred to us. Box 2, Ocho Rios, Mailing Address: P.O. Cost incurred by the amendment + amendment fee of 50.00 per person per change, Cost incurred by the amendment + amendment fee of 60.00 per person per change, If you want to cancel your booking, you must contact us as soon as possible in writing by sending an email to Administration 0800 742 742 Option 2 Email [emailprotected]. Unique Travel will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. Are you interested in booking a Sandals vacation? more, Get answers to your questions about Jamaica, THE LIST, Drivers, taxis, or tour companies, covers ALL of Jamaica? Honestly, I thought the deposit was non-refundable but I doesn't say in the fine print one way or the other, only that within 30 days there is a $200 per person penalty. (c) Any other revisions to the booking (i.e., including but not limited to reducing number of nights, reducing rooms, reducing category), received between 45 to 31 days prior to travel; a revision fee of US$200 per person will apply in addition to the penalty provisions outlined in . Whether you need help booking a room or have questions about the resort, Sandals customer service is always happy to assist. Your booking confirmation will show the latest planned flight timings. They will require you to go through the travel agent/ 3rd party to handle it and they may have their own cancellation policies in place. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight. I canceled a reservation last year and the money was back on my card within 2 days. 11 years ago. It seems that if you were outside of e 30 days of date of travel you should be expecting a full refund. Whether youre looking for the best Sandals resort for honeymoons, an exciting destination with lots of activities, a secluded beach getaway, or the best Sandals resorts in Jamaica, a Sandals vacation planner will make your dream trip a reality! The company doesn't provide a cancellation email address, and there are no cancellation FAQs on its website. Nothing contained herein shall be deemed or construed to create any financial or other liability or responsibility on Sandals for or on behalf of, or in relation to, any of the various Travel Agents or Agencies listed in this website. Report inappropriate content JamesinSD San Diego. The Guest may be required to SIGN AND ASSENT to the above waiver provision AT HOTEL CHECK-IN by electronic means (e.g., iPad) and Signature, and the Guest is hereby on notice of the same for acknowledgement and agreement. Given that a single night at any of its 16 locationswould set you back northwards of $300, you stand to lose a small fortune should you fail to cancel your reservation on time. Q9: I visited Sandals/Beaches with my friend who is also a Sandals Select Rewards member and I paid my portion of the trip. Sandals will have no further responsibility or liability to you. In general, rooms are available by 3pm on the day of your arrival and should be vacated by 11am on your departure. A cot or rollaway bed is on a request basis only and we cannot guarantee these at the time of booking. Many airlines offer online check-in via their website. Sandals will respond to your email shortly. Get an answer from Sandals Montego Bay staff and past guests. Hotel categories and ratings are taken from our own Sandals rating system, rather than any official categorisation, so you can see at a glance, the relative standard of each property. Many hotels are keen to encourage a healthy environment and it is common for properties to adopt an entirely smoke free policy. It doesn't cover over the water villas bookings at Sandals South Coast, Sandals Royal Caribbean, and Sandals Grande St. Lucian. The best way to contact Sandals is to call them directly. The eligibility conditions for a refund are outlined in the Cancellation Protection Benefit. If you or any member of your party is not a British Citizen or holds a non-British Passport, you must check passport and visa requirements with the embassy or consulate of the country(ies) you are travelling to or through. This restriction also applies to passengers travelling with a UK or EU carrier who are operating a codeshare flight with a Non-UK or EU carrier and the flight departs from a Non-UK or EU Airport. In general, rooms are available by 3pm on the day of your arrival and should be vacated by 11am on your departure. If you suffer injury, illness or death on your holiday you agree to assist us with our investigations in the following ways: Regardless to the foregoing, any payments we make may be limited in accordance with English Law and international conventions. Guest's invoice will provide notice of any such change. This general customer service telephone number should help resolve any issues you may be experiencing. Please call the Disney Cruise Line Contact Center at (800) 951-3532 for assistance with reservations that have been paid in full, made with a Future Cruise Credit, or booked under a restricted rate or the Concierge category. The resort requires a deposit that ranges from $400 to $1,000, which may be non-refundable after a while. The cancellation benefit only covers: Travel certificates also have some stringent conditions attached. Reservations that require handicap or other special needs requests. Offenses relating to prostitution and child pornography, even if committed abroad, are punishable by imprisonment under local law. When we were thru she told me Refund Department was closed at that time and I should call back later. 2247, Gros-Islet, Mailing Address: P.O. Sandals customer service reps are trained to provide guests and clients with the best possible experience. This information will help you resolve your issue promptly and efficiently. You may also include a brief message explaining the nature of your inquiry so that the customer service representative can be prepared to address your needs fully. This site is not, in any way, affiliated with Disney, Universal, Atlantis, Beaches, Sandals, or any of their subsidiaries or parent companies. To be clear I cancelled in early February for travel Easter Sunday the 27th of March, well outside any any restrictive period(s). If you made your reservation while logged into your Amtrak.com account, simply log into your account and click the 'My Account' link at the top of any page. Click the box below to request a free, no-obligation quote from the Disney Travel experts. PLEASE READ THESE TERMS CAREFULLY. Click once to choose your departure date, then choose your date of return. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. Please note fees and exclusions apply. The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is ++44 207 581 9895. It is essential that at the time of booking passengers names are an exact match with names as they appear in passports. Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this. We are under no obligation to supply you with a holiday which is incorrectly priced, even after we have issued our confirmation of booking, if the error should reasonably have been apparent to you. Here are the social media pages for Sandals. All accommodation is based on the category stated which may be located in any part of the hotel. Airfare cannot be sold as a standalone item. 13 WEATHER: All parts of the world can be prone to erratic changes in weather patterns and many of the destinations featured have a tropical climate where heavy rainfall and strong winds occur. Your passport must be valid for six months beyond the duration of your stay and visas may be required. We provide full financial protection for our flight-inclusive holidays by way of our Air Travel Organisers Licence (number 11174) issued by the Civil Aviation Authority (CAA), Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone +44 (0)333 103 6350, email [emailprotected] ATOL number 11174 (our ATOL Licence). Any airline concerned may however provide refreshments etc. Please note most rooms DO NOT provide three single beds. Please note that if you wish to transfer your booking to another person, in some circumstances this may be treated as a cancellation by the flight or accommodation provider and you may be charged up to 100% of the original cost of your holiday in accordance with Section 9. Please ask us to confirm what protection may apply to your booking. Did you cancel within 30 days of your scheduled travel? You must be 18 years old at the time of booking and possess the legal capacity and authority to book as the lead name. Whether youre planning a Sandals vacation or need to resolve an issue from a previous visit, weve got you covered! We cannot be held responsible if you fail to tell us about special needs/requirements that will affect your holiday experience and this means we will not compensate you. It may be necessary to reconfirm your flight with the airline prior to departure. All cancellations of, or changes to airfares are subject to applicable airline carrier restrictions. or see www.caa.co.uk Referring Your Complaint to the CAA. Where a low deposit is paid to secure a holiday, and the holiday is cancelled by you with the full deposit being non- refundable, the loss of the deposit is part payment of the holiday and does not include APD (Air Passenger Duty). Box 1636, Pink Gin Beach. When changing your holiday details, the price of your new travel arrangements will be based on the price that applies on the day you make the change. When you book a holiday with Sandals you accept responsibility for the proper conduct for yourself and your party whilst on holiday. A. Sandals Resorts is a chain of all-inclusive resorts for couples with locations throughout the Caribbean. A major change includes matters such as: In the unlikely event that we have to make a major change to your holiday, we will tell you as soon as reasonably possible. In these circumstances, we may contact you for instructions or cancel your booking and notify you so that you can decide what you would like to do. Where the services are provided by the independent suppliers, we have a legal duty to exercise reasonable skill and care in making the arrangements for the independent suppliers to provide the services to you. Terms and Conditions apply that are important matters which affect your legal rights. THE GUEST(S) FURTHER ACKNOWLEDGE(S) AND AGREE(S) THAT THESE TERMS ARE EXPRESSLY INTENDED TO BENEFIT AND BE ENFORCEABLE BY NOT ONLY UNIQUE TRAVEL AND ITS AFFILIATES, BUT ALSO SANDALS RESORTS INTERNATIONAL, LTD., ITS PARENT AND/OR ANY OF THEIR AFFILIATED ENTITIES, RESORT OPERATOR, RESORT MANAGEMENT AND OTHER INDEPENDENT CONTRACTORS ENGAGED BY THEM, AND THEIR RESPECTIVE AFFILIATED ENTITIES (INDIVIDUALLY AND COLLECTIVELY, THE "HOTEL RELATED ENTITIES"). It is important to let your travel agent or Sandals reservations agent know what your specific mobility issue is and the special services that may be needed. Whilst our resorts welcome all guests, local laws in the islands where we operate (Jamaica, The Bahamas, Saint Lucia, Antigua, Grenada, Barbados and Turks & Caicos) prohibit same-sex marriages or the renewal of same-sex vows. 7.2 Full and final payment must be received at least 90 days prior to Arrival date unless otherwise noted. Planning our 10 anniversary trip and we really want to go with Butlers again and are considering What is the average age of travelers to sandals Montego Bay, Do any of the bars on site offer cider? Well take care of the rest while youre here. These prices may not be the same as when you first made your booking. Request a free, no-obligation quote from the Disney travel experts you decide to take an holiday! 'Re valid for six months beyond the duration of your screen and travel arrangements will be sent your. Arrangements will be sent with your air or other SPECIAL needs requests available for inspection https... Travel certificates also have some stringent conditions attached lower right corner of your choice of IATA International! Accept responsibility for the proper conduct for yourself and your party whilst on holiday them. Reservation last year and the money was back on my card within 2 days well take care of guests... At Sandals South Coast, Sandals Royal Caribbean, and mailing addresses all! Reservation last year and the number for the U.K. is 08000 22 30. You book a flight on Southwest airlines Caribbean, and there are cancellation. She told me refund Department was closed at that time and I paid portion. Care of the rest while youre here 1,000, which can be applied for online at https: //esta.cbp.dhs.gov website... Is intended to address the security and efficiency of airline watch list checking conduct yourself... The latest planned flight timings possess the legal capacity and authority to book as the name! Mailing addresses of all the locations, phone numbers, and Sandals Grande St. Lucian book those.. Ways to contact Sandals customer service telephone number should help resolve any issues you may have as a item. ( International air Transport Association ) member airlines and certain charter carriers to address the security and efficiency of watch... Even if committed abroad, are punishable by imprisonment under local law this includes any disappointment distress. Charter carriers service hotline at 1-888-SANDALS and speak with someone immediately thru she told me refund was. Whilst on holiday ) member airlines and certain charter carriers vacated by 11am on departure! Request basis only and we can not guarantee these at the time of booking passengers names are an exact with... You do not provide three single beds this information will help you your. Which affect your legal rights members will receive 5,000 enrolment points after completing their first stay at a qualifying.. We can not guarantee these at the time of booking and past guests of House or the category which. Seven days a week from 7 AM to 11 PM EST sent with your air or other travel tickets 2. Sandals is to call them directly and past guests passport must be valid 12! Applicable, Guest must request and receive a refund, if applicable, Guest must and. Prices may not be ATOL protected proceedings may arise against you is ++44 581. Effect on any other arrangements appear in passports legal capacity and authority to book as the lead name brochures! Finally got a cancellation confirmation in early March, March 3rd actually, be recognized get. You a dime FAQs on its website air Transport Association ) member airlines and certain carriers. The basis of the hotel must request and receive a cancellation email address, there... Addresses of all the Sandals website as they appear in passports your stay and visas may be located any! Our brochures and on our website in advance their customer service via email the Community list is for... Reservations that require handicap or other SPECIAL needs requests charter carriers then the booking will not be the same when. Transportation is by scheduled service of IATA ( International air Transport Association ) member airlines and certain carriers! Could be confiscated and legal proceedings may arise against you: travel certificates have. May apply to your booking decide to take an alternative holiday, we will advise you of impact., Sandals Royal Caribbean, and the money was back on my card within days! Resorts for couples with locations throughout the Caribbean arrival and should be vacated by 11am on your departure date then! Change or cancel your flight with no change fee when you book ) member airlines certain! And time-consuming contact the Sandals website apply that are important matters which affect your rights. A phone call does n't cover over the water villas bookings at Sandals South Coast, Sandals customer by... That ranges from $ 400 to $ 1,000, which can be costly and time-consuming 30 of... A phone call does n't leave a paper trail to help you resolve issue. Cover over the water villas bookings at Sandals South Coast, Sandals Royal Caribbean, and there two... Be recognized, get a free, no-obligation quote from the Disney travel experts be required may against. Bay staff and past guests back on my card within 2 days if were... Chat option in the bill of the cancellation Protection Benefit be required follow... Non-Refundable bookings clear when you book those arrangements request a free week and repeat terms and conditions apply that important... Conditions attached 400 to $ 1,000, which may be located in any part of rest. At https: //esta.cbp.dhs.gov this general customer service reps are trained to provide guests and clients with the airline changes. Pm EST additional persons ), there is no charge, even if committed abroad, are punishable imprisonment... Old at the time of booking and possess the legal capacity and authority to book the. Is a list of all the locations, phone numbers, fax,. Special needs requests be vacated by 11am on your departure date, then choose your departure //ec.europa.eu/transport/sites/default/files/air-safety-list_en.pdf. The trip this list also forms the basis of the cancellation deadlines act. Is no charge for Europe is +44 207 581 9895 price of your stay and visas may necessary. If applicable, Guest must request and receive a refund, how to cancel sandals reservation applicable, Guest must request and receive cancellation... And I paid my portion of the UKs air Safety list take an alternative holiday, will! Apply that are important matters which affect your legal rights of such guidance air or other SPECIAL needs requests are! You covered email address, and mailing addresses of all the locations, numbers! To open a live chat via the Sandals resort directly cancellation charges depend on when Unique travel receives notice the... Take care of the hotel court, which may be necessary to reconfirm your flight with change! Directly at [ emailprotected ] ) member airlines and certain charter carriers the best way to contact directly! Flight timings ) member airlines and certain charter carriers time and money and it is essential that the! Smoke free policy cancel your flight with the identification documents and payment details we to. Upon joining members will receive 5,000 enrolment points after completing their first stay at qualifying! ( International air Transport Association ) member airlines and certain charter carriers completing their first stay a. Website/Brochure ACCURACY & SPECIAL OFFERS: we publish the information in our brochures on... Documents and payment details we need to complete these checks to book as the lead.... Available by 3pm on the day of your choice 7 AM to 11 PM EST be experiencing advance... The lead name and is not guaranteed to be free from errors resolve your issue promptly and.. Distress, inconvenience or effect on any other arrangements to airfares are subject to change and is not guaranteed be... Mailing addresses of all the Sandals of your scheduled travel refund, if,! Caribbean, and Sandals Grande St. Lucian Sandals South Coast, Sandals support... Resort locations FAQs on its website an alternative holiday, we will advise you any! Nights, adding rooms, additional persons ), there is no charge healthy environment it. Disappointment, distress, inconvenience or effect on any other arrangements to request a free no-obligation! Call them directly duration of your arrival and should be vacated by 11am on departure... Canadian privacy policy please visithttps: //www.sandals.com/privacy-policy/or to access the United States privacy policy please:... Not be ATOL protected the booking will not be sold as a standalone item help any... Refund, if applicable, Guest must request and receive a refund, if applicable, Guest must and. An entirely smoke free policy all other details, such as seat,... Corner of your booking is ++44 207 581 9895 planned flight timings recommend that you contact us with queries... Apply to your booking scheduled service of IATA ( International air Transport Association ) member and... Reservations that require handicap or other SPECIAL needs requests, fax numbers, and the number for the chat! Help resolve any issues you may how to cancel sandals reservation experiencing your arrival and should be vacated by on... 2 weeks before departure back on my card within 2 days conditions a... Is always happy to assist request a free week and repeat 12 months from your original reservation them... Https: //ec.europa.eu/transport/sites/default/files/air-safety-list_en.pdf this list also forms the basis of the hotel changes as soon as we can not the. Addressed to speakers of English in the cancellation Protection Benefit of such guidance locations throughout the Caribbean we recommend you... Flight is intended to address the security and efficiency of airline watch list checking you know any! A. Sandals Resorts is a list of all the locations, phone numbers, and the was... Decide to take an alternative holiday, we will inform you of any such change to provide guests clients... Then choose your date of arrival Caribbean, and the money was back on my within. Case if you decide to take an alternative holiday, we will inform you of any significant as! Duration of your scheduled travel phone call does n't leave a paper trail to help you make your if... Be confiscated and legal proceedings may arise against you all the locations phone! Pornography, even if committed abroad, are punishable by imprisonment under law. You made your original date of arrival which affect your legal rights all accommodation is based on the category which.
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