The spousal surcharge is $20 per week ($1,040 a year). PetSmart requires proof of dependent eligibility for all dependents added to the health plans. You can request a paper copy mailed to you by contacting the Benefits team at 1-866-263-8411 or benefits@petsmart.com. 2023 PetSmart, Inc. All Rights Reserved. A review of the restrictions and any requested accommodation will need to be reviewed with the Leave of Absence team and the associate. The Leave of Absence (LOA)is what protects your job. nearest We use Secure Socket Layer (SSL) 128-bit encryption technology . Local laws may affect Sunday hours at certain stores. Many positions require filling in or schedule changes depending on other employees' attendance and performanceor overall business need. An HDHP is a lot like a regular medical plan, but with a few twists. You're always 100% vested in your own . Because caring for our pets starts with caring for our peopleupward of 48,000+ associates collaborating across our distribution centers, corporate office, or 1,600+ retail stores. We have several people in our store that call out constantly. Exempt associates who are released early or have completed their jury duty are expected to return to work each day that has one or more hours remaining in what would have been their regularly assigned shift. Time for hourly associates should be entered in the time and attendance system. It should also include repercussions for poor attendance. We implemented enhanced and more frequent cleaning protocols at the beginning of the pandemic that we continue to follow closely. We know that life happens, and its important for you to take the time you need. virus that causes COVID-19, Physical barriers in our stores, salons and PetsHotel locations, as well as other operational PetSmart Return Policy In 2023. Returning PetSmart Products to the Store. Short-Term Disability (STD) coverage provides income replacement to associates who are unable to work because of an extended illness or non-work-related injury. If youd like more detailed information on any PetSmart benefit, refer to the SmartChoices Summary Plan Description. For questions about an existing claim, please call Sedgwick at 1-888-287-7387. 1013382. Company-paid benefit offered through Puerto Rico government; benefit is $113/week up to 26 weeks. You can request a paper copy mailed to you by contacting the Benefits team at 1-866-263-8411 or benefits@petsmart.com. Associates may be eligible for a period of job-protected unpaid leave for certain family and medical reasons such as: To be eligible for FMLA leave, an associate must have worked for PetSmart for at least 12 months and must have worked 1,250 hours during the 12-month period prior to the start date of any leave request. As we continue to monitor news and information surrounding COVID-19, our highest priority remains caring for our teams and supporting the people, pets and communities that rely on our stores. Vacation hours should be taken in full-hour increments. This site isnt an employment contract. . Our medical plans cover preventive screening services, hearing device fittings, testing and hearing aids. To find the nearest store that is offering these services, please click here. Headquarters . That makes it very important to us. Part-time associates can only use vacation hours that have been accrued. Just as we do at any other time, our trained associates and pet care experts provide constant care and attention for the pets in our stores. This only applies to an associates first year of hire. Try creating a new account. Hourly associates must request time off through their manager, and the manager will enter the hours in the time and attendance system. LTD benefits will be provided to all covered associates in accordance with the LTD plan document (the terms and provisions of which are incorporated in the Summary Plan Description) governing such benefits. In addition, associates will be able to use sick time a maximum of 48 hours per year for an ill family member as defined by our health plan. This website serves as a guide and summary of your PetSmart benefits. need. Contact Our Experts 1-888-332-7387 Call Email Us Email We also made a $1 million contribution to the longstanding PetSmart Associate Assistance Foundation (PAAF) which supports front-line workers facing personal or financial hardships and established a $1 million scholarship fund for associates of color to further our commitment to diversity and inclusion. Based on the limited information To be eligible for FMLA leave, an associate must have worked for PetSmart for at least 12 months and must have worked 1,250 hours during the 12-month period prior to the commencement date of any leave request. It doesnt replace or alter the official documentation that legally govern the terms and operations of PetSmarts benefits plans, policies and procedures. Press question mark to learn the rest of the keyboard shortcuts. Demonstrate regular attendance and adherence to call center schedule. There are a couple of ways to initiate a return request to PetSmartin-store or by mail. Surest gives you all the information you need to make the right choices for your family and more opportunities to save. OneVet offers veterinary care at your fingertips 24/7 for only $19.99 per month. Best Quality Product Distributor - Worldwide Check out these frequently asked questions. Local laws may affect Sunday hours at certain stores. Journal of the Scholarship of Teaching and Learning, 8(3), 29-35. Associates can request paid time away from work for routine, non-emergency medical appointments. Quantities may be limited and deliveries may be delayed. You are responsible for protecting your HR Connect account personal information. Please go online or call your local salon to confirm its hours of operation. Training is also provided to people involved in the development of policies, plans, practices and procedures related to the provision of our goods and services. Thats why PetSmart Charities granted more than $7 million to support those impacted by the COVID-19 crisis. The time must be taken in full-hour increments. Together with PetSmart Charities, we help save over 1,500 pets every day through adoption. There is no right or wrong way to grieve the death of a loved one. Calculating absence infractions. Offer may not be combinable with other promotional offers or discounts. We appreciate your patience and apologize for any inconvenience. While on a leave of absence, associates do not accrue sick time. A place where Pet Parents and Associates alike can discuss the store, its policies and especially our pets! Eligible family member shall include an associates: (1) spouse/domestic partner, (2) children, (3) parents, (4) grandparents, (5) grandchildren, (6) siblings, (7) any individual related by blood or affinity whose close association with the worker is the equivalent of a family relationship, or (8) a person with whom an associate has shared for the preceding twelve (12) months a mutual residence and with whom an associate maintains a committed relationship. All other full-time associates can elect the voluntary LTD coverage as part of their full-time benefits when they become eligible for benefits or during open enrollment. Associates may be eligible for Active Duty Leave as the result of any qualifying exigency arising out of the fact that an associates spouse, son (of any age), daughter (of any age) or parent, who is serving in any branch of the US military (including the National Guard or Reserves), has been deployed or called to active duty in a foreign country. When you notify your manager of your impending maternity leave, the Phoenix Home Office Benefits team will initiate a lump-sum payment of eight weeks pay to be paid out on your next regular paycheck. To learn more about medical spending account options available to you, when enrolled in a medical plan, please visit the Medical Spending Accounts page. To obtain leave under this policy, the associate must cooperate with PetSmart to obtain medical information substantiating: (1) the nature of impairment; (2) the functions the associate cannot perform; (3) the amount of time the associate will have the restrictions; (4) an estimated return to work date; (5) the level of confidence of the physician that the date provided is accurate; and (6) estimated restrictions that will still exist after the associate is released to return. Quantities may be limited. equipment, More frequent cleaning protocols with enhanced products that are EPA-approved for use against the Late return from lunch or break: 1 point (over 30 minutes). LOA allows the company to hold your job, for a reasonable timeframe, until you are released by your medical provider to return to work. Join our loyalty program & earn points every time you shop! 1 Family includes Associate plus spouse or domestic partner, Associate plus child(ren), and Associate plus family coverage levels. Although we know certain bacteria and fungi can be carried on fur and hair, there is no evidence that Pregnancy leave is treated the same as any other short-term disability (STD). **If you reside in New Jersey, California, or Rhode Island, you must file a claim directly with the disability office in your state. See www.petsmart.com/help or store associate for more details. Any full-time or part-time associate can request a personal leave of absence of up to 30 days for a compelling non-medical personal reason per management approval. In store pickup available during all store hours. Unless otherwise required by state law, by December 31st of each year, all full-time and part-time associates must have used their vacation hours or forfeit any unused hours. Its stores sell pet food, pet supplies, pet . If you have a disabling illness or injury and are unable to work, you may qualify for income replacement through disability benefits. Related Topics . A Since the beginning of the pandemic, weve continuously adapted our business practices to meet or exceed all applicable health and safety guidance, as well as other best practices for essential businesses and retail store operations. Vacation will be carried over into the following year for new associates hired between September and December. It also raises many questions! Quantities may be limited. Together with PetSmart Charities, we help save over 1,500 pets every day through adoption. and after interacting with them. store, Buy online and get FREE same day-delivery powered by DoorDash, Buy online and have your order shipped directly to your home, Supplies including face coverings for our associates, hand sanitizer and personal protective The associate must be currently unable to perform one or more essential functions of their position, with or without accommodations. All associates working 115 hours per month are eligible to accrue time at 1.25 days per month and can earn up to 15 days per year. PetSmart is proud to offer Paid Parental Leave (PPL) to new fathers which includes up to 4 weeks of paid parental leave. It serves several purposes: Ensuring that employees show up on time. Maximum value $75. Its indirect competitors are Amazon, Walmart, and Target. How To Return Items to PetSmart on Your Own. To learn more, review the related policies located in the Policy and Procedure library on our internal Fetch site. This website serves as a guide and summary of your PetSmart benefits. A serious health condition which renders the associate unable to perform his/her job, To bond with a new child through birth, adoption, or foster care, A deployment of an eligible family member in the U.S. military. Our passion drives our decisions and actions to support our pet parents, associates, and communities. An hourly associate who works on the holiday when the store is not closed receives pay for that day at their regular rate of pay. The full paid parental leave policy is located on our internal Fetch site and associates are encouraged to reach out to the Leave of Absence Team for more information at. Sick hours do not count toward hours worked for overtime purposes. Apply online instantly. Havent found what youre looking for? Savings will automatically reflect in shopping cart with purchase of qualifying product and enrollment in Autoship. Savings will automatically reflect in shopping cart with the purchase of qualifying merchandise. Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking. LOA allows the company to hold your job, for a reasonable timeframe, until you are released by your medical provider to return to work. If information on this site is different from the official documents for plans, policies and procedures the official documents always govern. HR Connect is down for payroll processing on Monday's weekly from 11am to 5 p.m., Arizona/Mountain time. Coverage is not effective until EOI is approved by Cigna. Youcan ask to be placed on a leave of absence. If youd like more detailed information on any PetSmart benefit, refer to the SmartChoices Summary Plan Description. Training services in all available stores are currently open, as well as our PetsHotel and Doggie Day Camp locations. Accrued paid sick leave can be carried over to the following year. SITEWIDE SAVINGS! New York Life Group Benefit Solutions (NYL GBS) can help you through difficult times. PetSmart allows you to exchange a sick fish for a refund or exchange if you do it within 14 days and bring your receipt. When you enroll in a PetSmart medical plan, you automatically receive prescription drug coverage through the CVS Caremark prescription benefit program. Healthy Pets, Healthy People If a full-time or part-time hourly associate is called upon to serve on a jury or is subpoenaed to be a witness in a judicial proceeding, they are eligible to receive their normal pay for up to five days per year, unless state law requires otherwise. https://www.cdc.gov/coronavirus/2019-ncov/faq.html#animals, https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/myth-busters, Buy online through PetSmart.com or the PetSmart mobile app and use Curbside Pickup at your nearest Discover all the ways you can take time away from work! Contact Our Experts 1-888-332-7387 Call Email Us Email Due to size and/or weight, certain items bear an additional shipping surcharge or special handling fee. Then, once you arrive at the store parking lot, check in through the PetSmart mobile app or call the store & select option "3" from the menu. If information on this site is different from the official documents for plans, policies and procedures the official documents always govern. It Clearly Defines the Company Leaves. We also made a $1 million contribution to the longstanding PetSmart Associate Assistance Foundation (PAAF) which supports front-line workers facing personal or financial hardships and established a $1 million scholarship fund for associates of color to further our commitment to diversity and inclusion. To be eligible for FMLA leave, an associate must have worked for PetSmart for at least 12 months and must have worked 1,250 hours during the 12-month period prior to the commencement date of any leave request. Associates that have been with PetSmart for 10 years or will have their 10-year anniversary in 2023 will receive a personalized letter (delivered by the store leadership team). An associate also may be eligible for military caregiver leave to care for a family member who is a current member of the Armed Forces or a veteran who was a member of any branch of the Armed Forces. ADA is another resource that applies only to associates who do not meet the eligibility requirements under FMLA, or who have exhausted FMLA leave. For pet parents who prefer to shop with us in a different way, we offer several contactless options: Types of Job Titles at PetSmart Start typing, then use the up and down arrows to select an option from the list, Global Source Single Door Folding Wire Dog Crate, Hill's Science Diet Sensitive Stomach & Skin Adult Dry Dog Food - Chicken & Barley, ExquisiCat Naturals Multi-Cat Paper Pellet Cat Litter - Unscented, Low Dust, Low Tracking, Natural, Top Paw X-Large Adhesive Leakproof Dog Pads - 28" x 34". Offer excludes all or select items from various brands; see product page to determine eligibility. For more information about the changes weve made in our salons, click here. To protect your information, make sure to end your HR Connect session by clicking the "log off" button in the top right corner of the screen. To recognize their service and commitment, we have significantly invested in additional compensation to our front-line associates since the pandemic began. Associate Contribution:You decide how much to contribute, up to $7,750 (2023)2, After you pay deductible, plan pays 80% for physician, delivery and hospital charges. To learn more, review the Paid Time Off Policy located in the Policy and Procedure library on our internal Fetch . Sadly this policy is dependent on the store manager. They may be looking at it as to why you're calling out then being able to work a day and then calling out again. The six-week program consists of one hour-long training session per week . An associate may be eligible to use accrued sick time as determined by state or local regulations. Additionally, you may cancel general promotional messages from PetSmart by texting STOP to 704704 and you may cancel transactional messages from PetSmart by texting STOP to 26392. There is no right or wrong way to grieve the death of a loved one. PetSmart's Return Policy in 2022. age. through Sat., and 10 a.m. 7 p.m. on Sundays. It covers office visits, preventive care, drugs, lab tests, X-rays, and more. Viewing this site or participating in any PetSmart benefit, policy or procedure doesnt guarantee you a right to continued employment or otherwise affect your employment with PetSmart. Wellness: Be Well, Get Better, Feel Prepared, PetSmart Associate Assistance Foundation (PAAF), Effective 1/1/2023: your domestic partner who meets certain criteria (youre required to submit an. significant role in spreading the virus that causes COVID-19. Review the steps to complete your disability claim here. The 2023 PetSmart Benefits Guides provide an overview of the medical plan offerings. always a good idea to practice healthy habits around pets and other animals, including washing hands before If PetSmart crafts an accommodation for the associate that would allow them to perform their position even with their current medical restrictions, then leave under this policy will be unavailable. This includes special thank-you bonuses, payment of healthcare premiums, and other healthcare benefits. You pay the full discounted cost for medications including generic and brand-name drugs, until you reach your deductible. Vacation time for all store and/or DC associates cannot be taken during the following periods: Vacation time for all associates is subject to the following restrictions: Part-time associates accrue .019231 vacation hours upon completion of each regular hour worked to a maximum of 40 hours each calendar year. You might want to visit PetSmart's website to learn . PetSmart employees are most likely to be members of the democratic party. My associate has questions about the policies related to LOA and ADA, Where can they get more information? 4There is a separate out-of-pocket (OOP) maximum for prescription drug expenses administered by CVS/caremark. If youd like more detailed information on any PetSmart benefit, refer to the Legal Notices available here. The full paid parental leave policy is located on our internal Fetch site and associates are encouraged to reach out to the Leave of Absence Team for more information at leaveofabsence@petsmart.com. Limited to one time per customer during the offer period. Generally, the company is accommodating to the outside-the-workplace lifestyle, within reason. PetSmart continues to work around the clock to Store hours may vary. Sick hours are not paid out upon termination or converted to cash. Offer may not be combined with other promotional offers or discounts and specifically excludes any available Autoship offers. To obtain leave under this policy, the associate must cooperate with PetSmart to obtain medical information substantiating: (1) the nature of impairment; (2) the functions the associate cannot perform; (3) the amount of time the associate will have the restrictions; (4) an estimated return to work date; (5) the level of confidence of the physician that the date provided is accurate; and (6) estimated restrictions that will still exist after the associate is released to return. Full-time hourly and salaried associates: Full-time associates will accrue one hour of sick time for each 30 hours worked, with no maximum accrual per calendar year. Most U.S. part-time associates are not eligible for sick time unless otherwise required by state or municipal law. As a result, PetSmart Charities has committed $10 million in food donations to support pets and people facing economic hardship and food insecurity by working with Feeding America. Discover all the ways you can take time away from work! We are working around the clock to ensure we have the products and services you No prescription drug copays. Surest gives you transparent pricing, so you know what treatments cost up front. While delivery is contact-free, be sure to be home during your delivery window to bring any perishable items inside right away. SAN ANTONIO (AP) The San Antonio Spurs have announced an attendance of 68,323 for their return to the Alamodome, a record for an NBA regular-season game. However, we prefer vaccinations be administered 10-14 days before check-in to ensure maximum efficiency. Sick leave. To recognize their service and commitment, we have significantly invested in additional compensation to our front-line associates since the pandemic began. Treats members enjoy Free Standard Shipping on orders over $49. January through June = receive two discretionary days, July through September = receive one discretionary day, October through December = receive no (0) discretionary days. View this and more full-time & part-time jobs in Greensburg, PA on Snagajob. However, if you are returning a used or opened Dog food, it should be submitted to the PetSmart store in 14 days. Leaders and associates can review the following policies and procedures on our internal Fetch site under the P&P library. Absent, no call: 2 points. Associates hired after the start of the year will accrue time on a prorated basis for the first partial year of employment. Unless its sexual abuse, or the three strike rule for groomers. You or a family member should contact your leader within 24 hours or as soon as possible after the injury. As a part-time associate, you are not automatically eligible for health insurance. Discount taken off highest priced qualifying item in cart. A domestic partner refers to someone other than a husband or wife with whom you are in a committed, serious and usually permanent relationship. While absences due to illness and injury cannot be avoided . For additional information, please or contact the Leave of Absence team at leaveofabsence@petsmart.com, or by phone at 1-800-521-7387. Face coverings are strongly recommended for customers at this time, unless required by a state/local face covering mandate. You'll find helpful articles, products, services bookings and can shop for all your pet needs in one place. Every company attendance policy must always cover at least from the following listed leaves: Holiday leaves. This applies to all U.S. full-time and part-time regular associates. Additionally, in-store veterinary services remain open. PetSmart retains the right to request a medical note from an attending physician in cases where the company believes sick time is medically in doubt. Top Paw Disposable Dog Diapers - 30 Pack. An associate cannot file a new domestic partnership for twelve (12) months following the filing of a Notice of Termination of Domestic Partnership. We understand the continued concern surrounding COVID-19 across our communities, and our hearts Prices & selection may vary by store & online. View the entire comparison chart for2023 here. If you have any questions about our policy or would like to discuss the best drying process for your dog, please be sure to speak with a pet stylist when booking your dog grooming appointment. Cred, M., Roch, S., & Kieszczynka, U.M. What's the three strike rule for groomers? If an associate is absent from work for more than three consecutive days, you will need to create a Status Change Form (SCF) in HR Connect and place the associate on the appropriate leave of absence. As a recognized essential retail business, our stores remain open and continue to provide products and services for pets and their families. PetSmart will accept returns of items that are in good condition with the deduction of shipping costs. Our hearts continue to be with all those impacted, as well as those stepping up to care for others. If the voluntary LTD benefit is not elected when it is first available and is elected during the next annual open enrollment period, evidence of insurability (EOI) is required. Same-day delivery is available in most areas. Leave of absence. These other coronaviruses cannot infect people and are It doesnt replace or alter the official documentation that legally govern the terms and operations of PetSmarts benefits plans, policies and procedures. In-store adoptions have resumed on a small-scale basis, and our PetSmart Charities Everyday Adoption Centers and 7-Day Cat Centers remain open, subject to any local mandates that may restrict this. This does not pertain to any matters in which an associate is a party to the action. Surest is an innovative, personalized health plan where you pay a copay for all services, except covered preventive care, with no coinsurance or deductibles. How do I pay for my medical premiums while on a leave of absence? after contact with people with COVID-19. Provide your name & vehicle make, model & color to the associate. Sickness absence is where health causes an employee to be unable to attend work. You can request a paper copy mailed to you by contacting the Benefits team at 1-866-263-8411 or benefits@petsmart.com. The company was founded by Jim Dougherty and Janice Dougherty in 1986 and is headquartered in Phoenix, AZ. store. Full-time and part-time hourly associates called upon to serve on a jury or subpoenaed to be a judicial witness are eligible to receive their normal pay for up to five days per year for the time they would have been regularly scheduled to work, unless Puerto Rico law requires otherwise. The associate must be currently unable to perform one or more essential functions of their position, with or without accommodations. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart. The average employee at PetSmart makes $31,438 per year. Unacceptable patterns of sick time use, misuse, misrepresentation, or a continuing high level of usage may result in corrective action up to and including termination. (Internet Explorer is NOT supported.). LTD benefits may be offset by other compensation received, including but not limited to Social Security disability benefits. Under some circumstances, salaried leaders must be paid for all jury time and should speak with his/her supervisor if called for jury or witness duty. At PetSmart, we never sell dogs or cats. PetSmart enforces strict vaccination and health requirements. Encryption technology and attendance system the changes weve made in our salons, click here, and... Nearest we use Secure Socket Layer ( SSL ) 128-bit encryption technology company-paid benefit offered Puerto... Income replacement to associates who are unable to work because of an extended illness or injury and are to... Petsmart Charities, we have significantly invested in additional compensation to our front-line associates the! Services in all available stores are currently open, as well as those stepping up to weeks. Hours do not accrue sick time healthcare benefits all those impacted, as well as those up! S website to learn the rest of the medical plan, you automatically receive prescription drug through... That call out constantly attendance and adherence to call center schedule, Arizona/Mountain time placed on a leave of team. 1 family includes associate plus family coverage levels your leader within 24 hours or as soon as possible the! Off through their manager, and more decisions and actions to support those impacted as... Are returning a used or opened Dog food, pet supplies, pet supplies, pet,. Or discounts offered through Puerto Rico government ; benefit is $ 113/week to... $ 19.99 per month # x27 ; s Return Policy in 2022. age Policy in. ; easy rebooking our hearts Prices & selection may vary by store &.. Of PetSmarts benefits plans, policies and procedures on our internal Fetch.! Disability ( STD ) coverage provides income replacement through disability benefits ; vehicle make, model & ;! Absence is where health causes an employee to be placed on a leave of absence team at 1-866-263-8411 or @. 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