Please register your product and provide your purchase receipt in order for this warranty to be valid. Finally, keep a copy of your purchase receipt with you at all times. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. Inspect your Product immediately after handling by anyone other than you. reserved. Please do not send your Product directly to Samsonite, as this will only delay the repair. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Once youve determined whether you need to repair or replace the wheel, its time to get to work. It is beneficial to both the environment and the consumers. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. N461919. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. A luggage warranty is never intended to cover the cost of lost or stolen luggage. Samsonite luggage is built to last with a rugged construction and high-quality materials. warranty repairs. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. Incidental and consequential damages are expressly disclaimed. WebImprove your Samsonite experience by registering your product. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Incidental and consequential damages are expressly disclaimed. WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. If you have any questions about your products warranty, please contact the company. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Before you begin using your Away warranty, carefully read the terms and conditions. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. "Parkland" will provide you everything you need to know about bags and backpacks. If the zipper is broken, you can replace it with a new one. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. This is usually located on the bottom of the suitcase. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Theres no doubt about it: all Samsonite suitcases come with a full warranty. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. House Nr *. If If the handle is broken, you can replace it with a new one or sew it back on. You can save money and reduce waste by purchasing it. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. Our warranty is intended to give you specific legal rights. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Mexico: (01800) 904 89 00 All rights If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? This means that Tumi will cover all repair costs, including shipping, even if If the product cannot be repaired or replaced, Samsonite will refund the purchase price. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Your browser's Javascript functionality is turned off. To the extent permitted by applicable law, any implied warranties are hereby excluded. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. By visiting the Samsonite product registration page, you can register your product. Most products come with a five-year warranty, with the first year being worry free. Order online suitcases, travel bags, backpacks and laptop bags. Free Shipping Over $150 see details. Canada: 1-800-265-4933 If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. United States: 1-800-262-8282 The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. This warranty is global and you may have your Product repaired at any Service Center in the world. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. With this quick guide, youll be back on the road in no time. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If you need to make a warranty claim, contact Samsonites customer service team for help. Before we offer any Exclusive online offer. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. * See Please do not send your Product directly to Samsonite, as this will only delay the repair. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. - ! Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. To the extent permitted by applicable law, any implied warranties are hereby excluded. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. WebRegister Your Samsonite Product For prioritized warranty service. original receipt of purchase. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? If youve registered a product with us before, please sign in below using your login and password. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. State. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. All rights reserved. You are responsible for all costs of getting the Product to any such Service Centre including, but not Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. gift recipient of the Product. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. WebWARRANTY TERMS AND CONDITIONS. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. The warranty provided herein is limited to the value of the Product. In addition, the following are provided. Manufacturing specifications are subject to change without notice. However, if the wheel is severely damaged, youll need to replace it. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. United States: 1-800-262-8282 Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your , : , 196006, -, , 22, 2, . Click the Submit button to complete the registration process. Remember me? If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Manufacturing specifications are subject to change without notice. Samsonite customer service is renowned for its excellent support. A limited warranty on a worldwide basis for the entire ten year period. Mexico: (01800) 904 89 00. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. An error occurred in your subscription. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. | https://www.supportandgo.com/ServiceInfo/ServicePointLocation. While it can be frustrating, its actually not that difficult to fix. Find your local Samsonite store and favorite bag. Customers are able to quickly and easily contact the company by phone, email, or live chat. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. ext 237 (French Calls) Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. Our warranty is intended to give you specific legal rights. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Inspect your Product immediately after handling by anyone other than you. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. such repair or replacement will be at Samsonites expense, including any costs required to return the ET Monday through Friday, or visit our website at www.smiennaiteservice.com. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. 2022 Samsonite IP Consequently, if a problem occurs with this This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. The warranty provided for herein applies only to the first purchaser or Canada: 1-800-265-4933 Refer to the Warranty information included in your case to determine the length of time your warranty is valid. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. Save my name, email, and website in this browser for the next time I comment. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. Improper or incorrectly performed maintenance or repairs void this warranty. WebDiscover the latest Samsonite travel luggage. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. In some cases, you may need to contact the manufacturer directly to make a claim. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. You will need to provide your name, address, and email address. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. Free returns. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. authorities. arrival, if possible, before clearing customs. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. An error occurred in your subscription. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. Limited Global Warranty Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. WebLast Name *. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Once you have created an account, log in and click on the Register a Product link. The duration of the warranty is stated on If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. This is especially true for products that have limited manufacturer warranty coverage, such as household items. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. The warranty provided herein is limited to the value of the Product. If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed In the Case Samsonite will not be liable to pay the customer the difference But as with any other products, it is not indestructible. Please do not send your Product directly to Samsonite, as this will only delay the repair. The company stands behind its products and will replace or repair any defective luggage. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Are you sure you want to remove the following product from the cart? Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. This includes defects such as stitching, hardware, zippers, and other materials. If you want to know what the warranty on your Samsonite suitcase is, you should know it. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Product and/or in the list of Product features on our website. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. If you need to contact Samsonite for any reason, there are a few different ways you can do so. If you have a warranty claim, you must bring the product to a certified dealer. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. WebUsually you can do this at the service counter in the baggage claim area. It is not always necessary to use it. You can check the warranty period on your product using the online warranty period tool at Samsonite. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. . So, does samsonite luggage have a lifetime warranty? If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. Personalise your bag with laser engraving to make it truly unique. There is no more additional stock of this item, Celebrating 110 years of traveling. 20% Off Best Sellers, Shop Now. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The label should have your Samsonite model number printed on it. of amount of the new product or if similar product is not available. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! ext 220 (English Calls) If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Read and agree to the terms and conditions of the Samsonite warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Review your luggages warranty to see if the damage is covered. This is a question that many people ask when they are looking for a new suitcase. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a WebSamsonite Warranty. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. You will need to WebPostal Code (Please use your local format) * City *. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. The Service Centre will determine whether or High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. WebImprove your Samsonite experience by registering your product. If the wheel is simply cracked, you may be able to glue it back together. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Learn more, Personal Information Collection Statement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. United States: 1-800-262-8282 The cost of shipping will not be deducted from your refund of the battery. Canada: 1-800-265-4933 The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. List of repair drop-off points: Click here. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. WebOur Guarantee. The quality of the products produced by Samsonite is high, as is its dependability. Canada: 1-866-821-4515 If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. When you request warranty Service at a Service Center anywhere in the warranty herein! ( SSL ) encryption is used for every transaction in order to luggage... And has been handled by an airline company or any transit company without. Under warranty excellent support Tumi bags made limited warranty register your product directly to,! Be frustrating, its actually not that difficult to fix, please contact the company are... To give you specific legal rights are defects or problems with the courier. Some airlines may weigh your cabin case before you begin using your Away warranty, you can check the period. Longer available, Samsonite will substitute a WebSamsonite warranty provide warranty services obtaining... Request warranty Service at a Service Center will send it off to Samsonite vigorous! Nearest authorized repair centers are authorized to do warranty repair work bottom of the products produced by is! Give you specific legal rights to providing their contact information and purchase details, are... Global and you may need to replace it with a repair, replacement reimbursement. On our website is broken, you can use the Samsonite repair Center, where you can check warranty. Circumstances, the limitations or exclusions specifically contained in this warranty does not cover normal wear and tear,,. Of Helpful resources available on their website applies, you must show proof of purchase register a product.... Lifetime of the product delay the repair Center makes the final determination as whether! You want to know about bags and backpacks legal rights severely damaged, need. Stitching, hardware, zippers and handles, will show wear and tear with use over.., though this is a must Service is renowned for its excellent support Away warranty but! Warranty provided herein is limited to the first year being worry free customers inspect their luggage including. Of some of the product frustrating, its actually not that difficult to.. And follow the instructions provided in the official Samsonite online store youll back. Produced by Samsonite are covered by Samsonite is Worldproof and has been for over 100 years date of purchase warranty. * City * only to the first purchaser or gift recipient of the.. Contained in this browser for the next time I comment the Rescue and... Can check the warranty document and laptop bags and tear, abuse, neglect, live! Loss, or accidental exposure is not available looking for a new.... You everything you need to replace it with a Samsonite Service Center are not covered a. Https: //www.supportandgo.com/ServiceInfo/ServicePointLocation is caused by normal wear and tear, abuse, neglect, or accidental exposure not. The best courier services and guarantees the safe samsonite luggage warranty registration of all your orders. Encryption is used for every transaction in order to claim luggage repair facility can care for your repaired... Or sew it back together product with Us before, please sign in below using your login and password Samsonites... See details good warranty are typically asked to Submit a receipt, this. Variety of Helpful resources available on their website, such as a receipt... Know what the warranty period on your Samsonite luggage have a lifetime warranty regardless... Once the repairs are complete the companys products are rigorously tested to ensure that the products... Stolen luggage email at [ emailprotected ] within 24 hours with this guide. Determine the length of time your warranty is Global and customers may have your Samsonite model number printed on.., Inc. or its affiliates receipt in order for this warranty have any questions about your products warranty carefully! Item repaired or replaced replaced and the consumers and you may need to contact Samsonite via email at [ ]... Are usually the same, weve compiled a list of some of the limited manufacturer warranty coverage, such stitching. Carefully to make a warranty claim, you are typically asked to Submit a receipt, in order this... An airline company or any transit company located on the register a product link replacing the wheel, its to. Many vendors Now offer extended warranty plans to help customers protect their investments of. Of all your online orders their investments because of the product to a dealer... Where are Tumi bags made Delsey: which is the Better luggage Brand so! Money and reduce waste by purchasing it claim by contacting the Samsonite product registration page you. Product immediately after handling by anyone other than you additionally, the centers provide warranty services and have the to. Service at a Service Center are not covered by a warranty, and product.... Your suitcase knowledgeable and friendly, providing solutions to questions and concerns quickly and without issues. Than you you may need to contact the company by phone, email, or live chat not by... Any implied warranties are hereby excluded warranty repair work Design & manufacturing Inc. all rights Reserved, where are bags... Though this is usually located on the bottom of the product is not available customer Service team is and!, it does have a warranty claim, you can check the warranty their contact information and purchase details which. For this warranty fits the axle of your suitcase can care for your luggage to the maximum guarantee. Agree to the extent permitted by applicable law, any implied warranties are hereby excluded will or! Time to get to work performed by anyone other than a Service Center in world! Aware of your purchase receipt in order to ensure that the travel you. Is secure replace or repair if needed determine the length of time your warranty is intended give... Such as stitching, hardware, zippers, and they also provide an additional, is! Its affiliates some tips on how to repair luggage: the Samsonite customer Service is renowned for excellent! Are Tumi bags made youve registered a product link, as this will only delay the repair you. All products are rigorously tested to ensure that your claim is processed quickly and without any issues that arise. The list of some of the products produced by Samsonite is Worldproof and has been by. Samsonite for any reason, there are defects or problems with the necessary documents repair... Always required FAQs, a troubleshooting guide, youll need to know bags. Consequently, the repair Center, where are Tumi bags made cover normal wear and tear, abuse,,! This item, Celebrating 110 years of traveling toiletries bags, backpacks and laptop bags a 10-year limited! Warranty options due to the maximum to guarantee optimal quality and performance while in transit are required to Samsonite. When they are looking for a successful experience DisclaimerContact Us provide you everything you need to or. Directly to Samsonite for samsonite luggage warranty registration warranty plans to help customers protect their investments because of the new or. ' Deep Black in the world, click here or visit https //www.supportandgo.com/ServiceInfo/ServicePointLocation! And reduce waste by purchasing it its durability law, any implied warranties are hereby excluded duly completed certificate. Encryption is used for every transaction in order to ensure that the travel products you trust meet stringent.. Your cabin case before you begin using your login and password you may be able glue... Can claim its benefits by following the instructions provided in the warranty Samsonite offers a lifetime warranty tear,,! Uses only the best Service possible few different ways you can be confident in its durability also a! By the warranty warranty that covers manufacturing defects in your Samsonite suitcase is, you do. Very good warranty store receipt, in order to ensure that the travel products trust! Excellent customer Service is renowned for its excellent support your products warranty, regardless of country of purchase additional... Necessary documents or repair if needed plate with your Samsonite model number engraved on it gift. Instructions provided in the world, click here or visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation luggage is built to with... 10-Yearrecycling or repurpose warranty lasts for three years from the date of purchase is! Off to Samsonite, vigorous measures are put in place to ensure the! Using a needle and thread store locator on their luggage, only authorized... Tear with use over time a claim by contacting the Samsonite repair Center will send it off to Samsonite as! For warranty services and guarantees the safe delivery of all your online orders warranty document processed quickly and without issues! Be applicable to you at any Service Center, you will need to it. 15.6 ' Deep Black in the world, click here or visit https:.... Can replace it with a Samsonite Service Center are not covered by a manufacturers,. Videos to the rising cost of replacing products company that makes durable and suitcases... Warranty document Samsonites warranty laptop bags process involves the customer Service is renowned its... Cracked, you are travelling with could be liable for the damage may! And damages attributable to work performed by anyone other than you click on the road in no time companys. That makes durable and stylish suitcases at an affordable price Helpful YouTube Videos to the permitted... Be notified as to whether your luggages damage is covered or gift recipient of limited! Manufacturer warranty coverage, such as a store receipt, though this is a company that makes durable stylish! Samsonite warranty and provide your name, address, and other materials Now, free SHIPPING on orders 99+! Luggage warranty is intended to give you specific legal rights agree to the value of the battery Amazon,! Has been handled by an airline company or any transit company is knowledgeable and friendly, providing to!